Israa Abdulsalam, an Iraqi National, had Intestinal Obstruction issues and He wanted his cancer surgery .This was a kind of challenge for him as surgery was related to his intestinal cancer and he wanted a well experienced and skilled professional for his surgery.
He was contacted by the Patient Relationship Team at MediGence and as they indulged in a conversation, Mr Israa Abdulsalam wanted to go for Cancer Surgery and so he decided to go Turkey.
During the conversation, He showed great interest in Turkey as the preferred destination for his surgery. The team took Mr Israa Abdulsalam queries regarding treatment and provided him with the best possible options for treatment in the country. On the basis of the team’s recommendation, He decided to go for the Acibadem Hospital in Turkey. Acibadem Hospital is a well renowned hospital in Turkey with multi-speciality. Doctors are highly skilled and qualified.He along with the team members of MediGence decided to go with Doctor Prof. Muhammad Aziz Yazar
Mr Israa Abdulsalam wanted to admit the place as soon as he arrived in Turkey with surgery being planned for the cancer. MediGence managed it very carefully in coordination with the doctor and made sure that no decision was taken in a hurry and paid attention to every aspect of it.
Pre -Treatment
Mr.Israa traveled with one attendant for his treatment, After reaching Turkey he was received and safely accommodated at their hotel by the MediGence Patient Care team. He was picked up from the hotel by the assigned Patient Care executive and taken to the hospital for his first consultation with the doctor. Doctor examined his previous reports and prescribe some other diagnostic tests such as PETScan, Biopsy , MRI. After initial investigations and tests, Mr. Abulsalam was admitted to the hospital with the surgery scheduled after a couple of days of the first consultation.he stayed 15 days in the hospital.
Process
Mr. Abdulsalam’s intestinal surgery was completed and then he was transferred to the recovery room and kept under observation overnight. The surgery was successful and later he was shifted to his room by the next day after spending one night in recovery. The room was well ventilated and with all amenities. The room service provided by the hospital was outstanding with proper hygiene. For the next 13 days he stayed in the hospital.nursing staff were so polite and they properly took care of him from room service to the time to time dressing of the wound. His total stay in the country was for 1 month for the post consultation and follow up meet and ongoing chemo sessions.
Post Treatment
The surgery was as successful as it could be. MediGence did not only manage his travel Operationally but also at the clinical level by initiating discussions with doctors, Post-Surgery consultation chemotherapy. MediGence provides well organized services from Airport pickup coordination to the Hospital appointment coordination for patients smooth and hassle free treatment.
Mr. Israa was well satisfied with his surgery and treatment and he expressed her gratitude to the treating doctors specially Prof. Muhammad Aziz Yazar. He was impressed with the doctors and nursing staff at Acibadem for their outstanding patient care and services.He was also very pleased with the services that MediGence provided. Later, he also appreciated how quickly MediGence reached out to them and helped them in getting appointments and airport pick-up fixed. She also mentioned the staff were professional and helpful. MediGence was with their needs and medical treatment. He was fully satisfied with the results. After spending almost 1 month in the country he flew back to his own country.
MediGence Team Wishes Israa Abdulsalam a great and healthy life ahead!
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